Method 1: Check USB Cable and USB Port
First, you need to check the USB cable you are using to connect the device. It is possible that the cable is damaged and it is the main culprit. Then, fixing it would be as simple as changing the cable.
You can also use the cable on other devices and check if it is working. At least be sure that it is not a cable issue that created the problem before moving on to the next solution. You can also check the charging port in case it is clogged or damaged. Clean and inspect accordingly!
Method 2: Reboot iPad and Computer
Sometimes a simple restart can fix iPad not connecting to iTunes issue. Well, here you are connecting two different devices; so, it will be better if you restart both your computer and the iPad.
Restarting iPad is very easy and simple;
Step 1: Press and hold the Power button till the Slider appears on the screen.
Step 2: When you see it, just Slide it and the device will be turned off.
Step 3: Wait a while and hold the Power switch to turn it back on again.
If you are using Mac then simply choose the Apple key and click “Restart”.
If you are a Windows PC user then click on “Start” and then click “Restart”.
Method 3: Update Apple Mobile Device USB Driver
You can also try updating Apple Mobile Device USB Driver if iTunes not recognizing iPad. Sometimes a corrupted driver can cause this issue and a simple update of the driver can solve the problem for good. Follow the steps below;
Step 1: Visit “Device Manager” from the Control Panel if you are using a Windows PC.
Step 2: Find, “Universal Serial Bus Controllers”, there you will see “Apple Mobile Device USB Driver”.
Step 3: Make a right-click on it and a few options will appear, tap on “Update Driver Software”.
Step 4: Lastly, choose “Search automatically for updated driver software” option and just wait. The computer will do it automatically.
Method 4: Update/Reinstall iTunes
If iPad cannot connect to iTunes then it is possibly an issue with the iTunes app. You can try updating the app to its latest version, possibly fixing the issue. So, follow the steps below to update iTunes on your computer;
Step 1: Run iTunes on your computer and click on “Help” from the Menu.
Step 2: Then, click on “Check for Updates”, follow the on-screen instructions to update to latest version of iTunes.
If “Check for Updates” option is not visible then you must have downloaded the iTunes from Microsoft Store. If you did that, then you are already using the latest version of iTunes as it gets updated automatically whenever an update is available.
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